Privacy Policy

Last updated: 3 September 2026

This Privacy Policy explains how ZoraLive processes information when you use its social live-streaming, communication, entertainment and gaming services. Processing depends on the features you use and the integrations enabled in your version of the app. Some features described on this website are under development and may not yet be available.

1. Information you provide

When you create or use an account, we may process your name or display name, username or User ID, profile details, profile image, email address, authentication information, and phone number where phone authentication is used. We also process information you choose to add to your profile and content you provide when using the service or contacting support.

2. Social login

If you choose a supported provider such as Google or Facebook, we may receive information that the provider permits and you authorize, such as your name, email address, account identifier, basic profile details and profile image where supplied. ZoraLive does not receive your Google or Facebook password through social login. The provider also processes information under its own terms and privacy policy.

3. Technical information

Normal service operation may generate device information, operating system and app version, IP or network information, login and session records, crash or error reports, and security or diagnostic information. We process relevant technical information to operate, protect and improve the service.

4. Content and social features

Depending on the features you use, we may process profile content, live-room interactions, chat and private messages, comments, virtual gift interactions, game or activity information, reports and support requests. This processing supports the functionality you request. Content shared in a live room or other social space may be visible to its audience. Consider the audience before sharing personal information.

5. Coins, gifts and transactions

We may maintain records of Coins, virtual gifts, in-app balances, recharges, purchases, transaction identifiers and transaction status to operate these features and resolve transaction issues. Payment details handled directly by an app store or payment provider are processed through that provider’s systems and policies. 

6. How information is used

Information may be used to create and maintain accounts; authenticate users; provide live, voice and social features; deliver messages and interactions; operate Coins and virtual gifts; provide games; process or record applicable purchases; maintain security and prevent abuse or fraud; answer support requests; diagnose technical problems; improve reliability and functionality; and comply with applicable legal obligations.

7. Technology and service providers

ZoraLive may use providers for authentication, cloud and backend infrastructure, real-time communication and live services, app distribution, payment processing where applicable, and analytics, crash reporting or security where enabled. Technologies used in the project include Google/Firebase services and ZEGOCLOUD for relevant application functionality. The information involved depends on the integration and feature used; naming a provider does not mean that every category of information is shared with it.

8. Sharing information

Personal information is not sold as part of ZoraLive’s ordinary service. Information may be shared as reasonably necessary with service providers acting for the service, to deliver features you request, to prevent fraud or protect security, to comply with lawful requirements, or as part of a legitimate business transfer where legally permitted. Information you choose to share with other users is made available according to the relevant feature and audience.

9. Retention

We retain information only as reasonably necessary to provide the service, maintain accounts, protect security, prevent fraud, maintain applicable transaction or accounting records, resolve disputes and meet legal obligations. Retention varies by information type, purpose and applicable requirements. Some records may need to remain after an account deletion request for these reasons. Backup and system copies may take additional time to expire through normal retention cycles.

10. Security

We use reasonable technical and organizational measures to protect information. No online service, storage system or transmission method can guarantee absolute security. Keep your account credentials private and report suspected misuse through the contact method on this website.

11. Age requirements

ZoraLive must be used in accordance with applicable age requirements and platform rules. People who cannot legally consent may use the service only where and as permitted by applicable law and platform requirements. The name of a Family community feature does not change these requirements.

12. Your rights and choices

Depending on applicable law, you may have rights to access or correct information, request deletion, or object to or restrict certain processing. Contact ZoraLive to exercise applicable rights or ask a privacy question. We may need to verify that the request relates to your account before acting. The available rights and any lawful exceptions depend on the circumstances and applicable law.

13. Account and data deletion

You can request deletion of your ZoraLive account and associated personal data. See Data Deletion for the request process, verification and retention information.

14. Policy updates

We may update this policy as the service or applicable requirements change. The updated policy will show a revised date. Material changes will be communicated through the policy or service as appropriate.

15. Contact

For privacy questions or requests, email zoraliveapp@gmail.com. Further support details are on Contact Us.

 Please identify your request clearly and do not send passwords, one-time verification codes or full payment-card details.